ImageGrafix marks 30 years and expands its AI push

ImageGrafix Software FZCO is celebrating 30 years in business after growing from a one-person CAD reseller in 1996 to a 250-plus employee engineering software and digital transformation partner. The Dubai-based company says it is now focused on generative and agentic AI as it enters its fourth decade serving customers across the Middle East, Egypt and India.

Why it matters: - ImageGrafix is entering its fourth decade with a bigger role in industrial digitalization, from CAD software to AI-enabled engineering and operations tools. - The company says its work affects customers across design, engineering, construction, operations and asset maintenance. - More than 6,000 customers and 90%+ client retention point to unusually sticky demand in a field where technology platforms can be hard to switch.

What happened: - ImageGrafix Software FZCO marked its 30th anniversary on Sept. 17, 2026. - The company started in 1996 as a one-person operation reselling CAD software. - ImageGrafix now has 250+ employees. - The company serves customers across the Middle East, Egypt and India. - The business is headquartered in Jebel Ali Free Zone, Dubai.

The details: - ImageGrafix describes itself as a solution provider and system integrator for engineering software and enterprise digitalization. - The company supports customers in design, engineering, construction, operations and asset maintenance. - Its portfolio includes digital engineering, enterprise solutions, IoT, CAD/CAM/CAE, cloud, AI development and systems integration. - The company says its engineer-to-operate, or E2O, approach covers the full asset lifecycle from planning and design through building, operating and maintaining. - Leadership says the company has adapted through major technology shifts including paper to CAD, Y2K, SaaS, IoT, AR/VR and agentic AI. - President, CEO and Founder Amir Mohsen Heshmati said more than 90% of the company’s 6,000+ customers have stayed with ImageGrafix over the years. - Venkat S, EVP and Partner, said the company is not chasing a trend in agentic AI but applying the same E2O thinking that guided the business from the start. - Generative and agentic AI are now the company’s next focus, with intelligent systems in development to support engineering teams, simplify access to information and automate complex workflows.

Between the lines: - ImageGrafix is trying to connect its long-running engineering software base to the current wave of AI adoption rather than pivoting away from its core market. - The emphasis on customer retention, long-standing partnerships and lifecycle coverage suggests the company is positioning itself as a systems partner, not just a software reseller. - The company’s growth story also tracks broader regional industrial digitization across energy, manufacturing and construction.

What's next: - ImageGrafix says it will keep investing in engineering digitalization, enterprise software, cloud, digital twins, industrial data and AI-enabled solutions. - The company says its goal is to help organizations implement technology and realize tangible value. - Long-standing technology partners include Octave, formerly Hexagon, Oracle and Autodesk. - ImageGrafix also says it will continue building on AI and IIoT capabilities as it moves deeper into connected asset technology.

The bottom line: - ImageGrafix is using its 30th anniversary to signal a bigger AI-era push built on a long base in engineering software and industrial digitalization. - For more information, visit ImageGrafix.com.